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Hands Holding Plant
GrowthBRINGS POSITIVE CHANGE

Rates, Payments, Refunds and Cancellations

RATES:

The rates for services vary depending on the services rendered. For pricing of services please call 913-710-5744 or email [email protected]


PAYMENT:

We accept all major credit cards, debit cards or cash as a form of payment. At this time we do not accept Cash due to COVID 19. We also do not accept checks, insurance, Medicare or Medicaid as a form of payment.

CANCELLATION POLICY:

If you are unable to attend an appointment, we request that you provide at least 24 hours advanced to our office. Since we require payment before scheduling your appointment, when an appointment is missed Associates at Hope Harbor is unable to use that time for another client. Please note that you will loose the entire cost of your scheduled appointment if it is not canceled in a timely manner, unless such cancellation is due to illness or an emergency.

For cancellations made with less than a 24 hour notice (unless due to illness or emergency) or a scheduled appointment that is completely missed, and you have to reschedule, you will have to pay a rescheduling fee of $35 before being allowed to reschedule your appointment. 

 

REFUND POLICY:

To receive a refund of purchased services through Associates at Hope Harbor, there has to be a valid reason or mistake. Your request for a refund cannot exceed 7 days since you purchased your service you are requesting a refund for. If it has exceeded 7 days, you can be denied for the refund due to time lapse.  

Please note that if you want a refund, the final decision made to grant the refund will be by the supervisor. If the refund is granted, you (the client) will be responsible for any fees that the bank issues for a refund of service. 

We appreciate your help in keeping the office schedule running timely and efficient. 

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